Privacy Policy

Effective Date: 1/12/2025

Power Gauge Pro LLC (“Company,” “we,” “us,” or “our”) is committed to respecting the privacy of our users (“users” or “you”). This Privacy Policy applies to all products and services we offer, including our:

  • Website (e.g., www.powergaugepro.com)

  • Mobile Apps (iOS and Android)

  • Digital Dash

  • IO Sensor Modules

By using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Contact Information

  • Company Name: Power Gauge Pro LLC

  • Address: 3538 Swarthout Rd, Pinckney, MI 48169

  • Email: contact@powergaugepro.com

  • Phone: 248-320-9220

If you have questions about our privacy practices, please contact us at the above email or phone number.

2. Information We Collect

We collect various types of information depending on how you interact with our products and services.

2.1 Personal Information

  • Name

  • Email Address

  • Phone Number

  • Mailing Address

  • Location Data (GPS or otherwise)

  • IP Address

2.2 Vehicle & Sensor Data

  • Vehicle Data via CAN Bus: This may include information about the vehicle’s performance, diagnostic codes, and other telemetry.

  • Analog Sensor Data: The IO modules can read data from sensors connected to the device (e.g., temperature, pressure, etc.).

  • Wi-Fi and Bluetooth Signals: The IO modules and other products may detect nearby Wi-Fi networks and Bluetooth devices for connection and diagnostic purposes.

2.3 Mobile App Data

  • Automatic Usage Information: Crash reports, analytics, and performance metrics.

  • App Permissions: Our mobile apps may request access to:

    • Location (for GPS-related features)

    • Bluetooth (for device connectivity)

    • Storage (to store logs or configuration files, or to store firmware updates on your device)

2.4 Digital Dash Data

  • Account Details: The Power Gauge Pro account used to sign in.

  • Data Logs: Real-time and historical usage data (including GPS location, nearby Wi-Fi/Bluetooth devices, performance metrics, and usage metrics).

  • Uploads: You may upload data logs to our website for customer support, analytics, or additional product features like log analysis.

2.5 Website Data

  • Cookies and Tracking Technologies: We use cookies and similar technologies to remember your preferences, understand how you use our website, and improve user experience.

  • Form Submissions: Information you provide when you fill out forms (e.g., contact forms, newsletter sign-up, support requests).

3. How We Use Your Information

  1. Product Functionality: To provide real-time data analysis, manage user settings, enable connectivity between devices, and support key product features.

  2. Ordering & Customer Support: To process purchases, respond to questions, troubleshoot issues, and provide personalized support.

  3. Product Improvement & Analytics: To analyze usage trends, identify performance issues, and enhance product features and user experience.

  4. Data Analysis for Past Recorded Events: To review logs and diagnostic data for troubleshooting and improved product development.

  5. Security & Fraud Prevention: To protect our users, products, and systems from malicious activities.

  6. Marketing & Advertising: To send promotional communications, display relevant ads, and engage in remarketing campaigns.

3.1 Legal Basis

We collect and process your data under various legal bases, including your consent, our legitimate interests in providing and improving our services, and contractual necessity (e.g., when you purchase a product or sign up for an account). If you have questions regarding the specific legal basis, please contact us.

4. Sharing & Disclosure of Information

4.1 Third-Party Services

We may share data with:

  • Cloud Hosting Providers: For storing and processing data.

  • Analytics Platforms: e.g., Google Analytics, for understanding user interactions.

  • Advertising Networks: e.g., Facebook Ads, Google Ads, Instagram, X.com (formerly Twitter), TikTok, and YouTube for marketing and remarketing campaigns.

Since our customer base is potentially international and we are US-based, your data may be transferred across borders to where these third-party services operate.

4.2 Service Providers & Contractors

We may share your information with vendors and contractors who perform services on our behalf (e.g., payment processing, email service providers). These parties are contractually obligated to protect your data in accordance with our policies.

4.3 Legal & Compliance

We may disclose your information if required by law, court order, or if requested by law enforcement authorities, or when we believe disclosure is necessary to protect our rights, investigate fraud, or ensure user safety.

5. Data Storage & Security

5.1 Location & Retention

  • On-Device: Certain data is stored locally on your device (IO modules, digital dash, mobile devices).

  • Cloud Servers: We use secure cloud services for data storage and backup.

  • Offices & Contractor Facilities: Limited user data may also reside on systems controlled by Power Gauge Pro LLC or our trusted contractors.

  • Retention Period: We keep your data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5.2 Security Measures

  • Encryption: We encrypt sensitive data at rest and in transit, where feasible.

  • Access Controls: Only authorized administrators or contractors have access to user and company data. We regularly review and update our access privileges.

6. Your Rights & Choices

6.1 Account Management

You can delete your account at any time by contacting us at contact@powergaugepro.com or following the instructions within the platform.

6.2 Opt-Out

Since our products rely on data collection to function, the main way to opt out of data collection is to discontinue use of the product and delete your account. We do not currently offer specific in-product opt-out mechanisms beyond account deletion.

6.3 Children’s Privacy

Our products and services are intended for adults. We do not knowingly collect information from individuals under the age of 18.

7. International Users

Although our focus is primarily on English-speaking countries, we provide services worldwide. By using our products or services, you acknowledge that your information may be transferred and processed in the United States or other countries. We are not formally certified or compliant with any specific international privacy framework (e.g., GDPR or CCPA); however, we strive to protect your data in accordance with commonly accepted best practices.

8. Policy Updates & Notifications

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes via email or by posting a notice on our website or within our apps before the changes take effect. Your continued use of our products or services after such notification constitutes your acknowledgment of the changes and agreement to be bound by them.

9. Marketing Communications

We may send you promotional emails or notifications about new features, products, or special offers. If you wish to stop receiving these communications, you can click the “unsubscribe” link at the bottom of the email or contact us directly. We may also use your information with advertising networks as part of our marketing and remarketing campaigns.

10. Additional Tools & Platforms

  • Analytics: We use third-party analytics platforms like Google Analytics to help us understand and improve user interactions on our website.

  • Advertising: We may use platforms like Facebook Ads, Google Ads, Instagram, X.com, TikTok, and YouTube to serve ads and measure their effectiveness.

  • Authentication: We offer sign-in options via our own system as well as OAuth2 sign-ins (e.g., Google, Facebook, Apple). When you choose a third-party sign-in method, that provider’s privacy policy also applies.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the data we collect, please contact us at:

  • Email: contact@powergaugepro.com

  • Phone: 248-320-9220

  • Mail: Power Gauge Pro LLC, 3538 Swarthout Rd, Pinckney, MI 48169